Information Technology | Software & Services | Software | Application Software
NYSE | Common Stock
Zendesk, Inc., a software development company, provides software as a service solutions for organizations in the United States, Europe, the Middle East, Africa, the Asia Pacific, and internationally.
Its flagship product is Zendesk Support, a system for tracking, prioritizing, and solving customer support tickets across various channels.
The company also offers Zendesk Chat, a live chat and messaging software to connect with customers on websites and mobile devices applications; Zendesk Talk, a cloud-based call center software; Zendesk Guide, a knowledge base that powers customer self-service and support agent productivity; Zendesk Gather, a community forum software that allows customer end-users to connect and collaborate; Zendesk Explore, which provides analytics for organizations to measure and enhance the customer experience; and Zendesk Sell, a sales customer relationship management (CRM) product solution to enhance productivity, processes, and pipeline visibility.
In addition, it provides Zendesk Sunshine, a CRM platform; Sunshine Conversations, a messaging platform solution; Zendesk Developer Tools, a combination of application programming interfaces, web widget, and mobile software development kits; Zendesk APIs that allow users to build custom integrations and interact with Zendesk data; and Zendesk Apps that enable organizations to customize Zendesk product and platform solution interfaces and optimize workflow through plug-ins, as well as Zendesk Suite, an omnichannel offering, which combines its solutions.
The company was founded in 2007 and is headquartered in San Francisco, California.
| Reported date | EPSChange YoY | EstimateSurprise |
|---|---|---|
| Oct 27, 22 | 0.32 Increased by +88.24% | 0.22 Increased by +45.45% |
| Jul 28, 22 | 0.14 Increased by +7.69% | 0.12 Increased by +16.67% |
| Apr 28, 22 | 0.12 Decreased by -29.41% | 0.14 Decreased by -14.29% |
| Feb 10, 22 | 0.16 Increased by +45.45% | 0.18 Decreased by -11.11% |
| Oct 28, 21 | 0.17 Increased by 0.00% | 0.17 |
| Jul 29, 21 | 0.13 Decreased by -7.14% | 0.16 Decreased by -18.75% |
| Apr 29, 21 | 0.17 Increased by +70.00% | 0.12 Increased by +41.67% |
| Feb 4, 21 | 0.11 Increased by +10.00% | 0.15 Decreased by -26.67% |
| Fiscal ending date | RevenueChange YoY | IncomeChange YoY | ProfitChange YoY |
|---|---|---|---|
| Sep 30, 22 | 416.86 M Increased by +20.14% | -59.09 M Decreased by -8.59% | Decreased by -14.18% Increased by +9.61% |
| Jun 30, 22 | 407.21 M Increased by +27.97% | -95.08 M Decreased by -62.79% | Decreased by -23.35% Decreased by -27.22% |
| Mar 31, 22 | 388.33 M Increased by +30.29% | -66.95 M Decreased by -36.72% | Decreased by -17.24% Decreased by -4.94% |
| Dec 31, 21 | 375.37 M Increased by +32.40% | -61.85 M Increased by +11.68% | Decreased by -16.48% Increased by +33.30% |
| Sep 30, 21 | 346.97 M Increased by +32.47% | -54.42 M Decreased by -33.69% | Decreased by -15.68% Decreased by -0.92% |
| Jun 30, 21 | 318.22 M Increased by +29.01% | -58.41 M Increased by +9.66% | Decreased by -18.35% Increased by +29.98% |
| Mar 31, 21 | 298.05 M Increased by +25.51% | -48.97 M Decreased by -14.45% | Decreased by -16.43% Increased by +8.81% |
| Dec 31, 20 | 283.50 M Increased by +23.33% | -70.04 M Decreased by -93.64% | Decreased by -24.70% Decreased by -57.01% |