Industrials [ 10/12 ] | Professional Services [ 56/74 ]
NASDAQ | Common Stock
TTEC Holdings, Inc. operates as a customer experience (CX) company that designs, builds, and operates technology-enabled customer experiences across digital and live interaction channels.
It operates through two segments, TTEC Digital and TTEC Engage.
The TTEC Digital segment provides CX technologies for contact center as a service, customer relationship management, and artificial intelligence (AI) and analytics; creates and implements strategic CX transformation roadmaps; sells, operates, and provides managed services for cloud platforms and premise based CX technologies; creates proprietary IP to support industry specific and custom client needs; and offers CX consulting services.
The TTEC Engage segment provides digitally enabled CX operational and managed services; delivers data-driven omnichannel customer care, customer acquisition, growth and retention services, tech support, fraud mitigation, and back-office solutions; and offers solutions for AI operations, including data annotation and labeling.
It serves clients in the financial services, healthcare, public sector, communication, technology, media and entertainment, travel and hospitality, automotive, and retail industries.
The company operates in the United States, Canada, the Philippines, the Asia Pacific, India, Europe, the Middle East, Africa, and Latin America.
The company was formerly known as TeleTech Holdings, Inc. and changed its name to TTEC Holdings, Inc. in January 2018.
TTEC Holdings, Inc. was founded in 1982 and is headquartered in Austin, Texas.
| Reported date | EPSChange YoY | EstimateSurprise |
|---|---|---|
| Feb 26, 25 | 0.19 Decreased by -48.65% | 0.20 Decreased by -3.60% |
| Nov 6, 24 | 0.11 Decreased by -77.08% | 0.14 Decreased by -21.43% |
| Aug 8, 24 | 0.14 Decreased by -74.55% | 0.29 Decreased by -51.72% |
| May 8, 24 | 0.27 Decreased by -65.38% | 0.30 Decreased by -10.00% |
| Feb 29, 24 | 0.37 Decreased by -58.43% | 0.39 Decreased by -5.13% |
| Nov 8, 23 | 0.48 Decreased by -35.14% | 0.44 Increased by +9.09% |
| Aug 3, 23 | 0.55 Decreased by -43.88% | 0.47 Increased by +17.02% |
| May 3, 23 | 0.78 Decreased by -27.78% | 0.47 Increased by +65.96% |
| Fiscal ending date | RevenueChange YoY | IncomeChange YoY | ProfitChange YoY |
|---|---|---|---|
| Dec 31, 24 | 567.44 M Decreased by -9.20% | 2.00 M Increased by +120.21% | Increased by +0.35% Increased by +122.26% |
| Sep 30, 24 | 529.43 M Decreased by -12.19% | -21.12 M Decreased by -1.28 K% | Decreased by -3.99% Decreased by -1.47 K% |
| Jun 30, 24 | 533.72 M Decreased by -11.10% | -299.54 M Decreased by -24.83 K% | Decreased by -56.12% Decreased by -27.92 K% |
| Mar 31, 24 | 576.64 M Decreased by -8.95% | -2.31 M Decreased by -112.36% | Decreased by -0.40% Decreased by -113.58% |
| Dec 31, 23 | 624.94 M Decreased by -5.07% | -9.90 M Decreased by -144.29% | Decreased by -1.58% Decreased by -146.65% |
| Sep 30, 23 | 602.96 M Increased by +1.77% | -1.53 M Decreased by -106.88% | Decreased by -0.25% Decreased by -106.76% |
| Jun 30, 23 | 600.39 M Decreased by -0.64% | 1.21 M Decreased by -95.20% | Increased by +0.20% Decreased by -95.17% |
| Mar 31, 23 | 633.29 M Increased by +7.57% | 18.65 M Decreased by -44.18% | Increased by +2.94% Decreased by -48.11% |