Information Technology [ 10/12 ] | Software [ 58/75 ]
NASDAQ | Common Stock
Freshworks Inc., a software development company, provides software-as-a-service products worldwide.
It offers Freshworks Customer Service Suite, which provides automated, personalized self-service on various channels, including web, chat, mobile messaging, email, and social; Freshdesk, a ticketing-centric customer service solution; Freshsuccess, a customer success solution; and Freshchat that provides agents with a modern conversational experience to proactively engage customers across digital messaging channels.
The company also provides Freshsales, an advanced and user-friendly sales automation solution; Freshmarketer, a marketing automation solution for businesses to redefine their marketing strategies; Freshsales Suite, which offers businesses a unified platform that facilitates cohesive engagement and detailed tracking of customers throughout their entire buying journey; Freshservice that offers virtual agents to help employees resolve issues, make requests, and answer questions without contacting the service desk; and Freshservice for Business Teams, which provides a unified employee service experience while ensuring the secure separation of departmental data.
In addition, it offers Freshping to monitor website's availability and get multichannel alerts if the website goes down; Freshstatus, which allows businesses to create a custom branded website status page for internal or external viewing to communicate website uptime and availability; and Freshsurvey to measure net promoter scores and other satisfaction metrics directly within Freshworks products.
The company was formerly known as Freshdesk Inc. and changed its name to Freshworks Inc. in June 2017.
Freshworks Inc. was incorporated in 2010 and is headquartered in San Mateo, California.
| Reported date | EPSChange YoY | EstimateSurprise |
|---|---|---|
| Jul 30, 24 | 0.08 Increased by +14.29% | 0.06 Increased by +33.33% |
| May 1, 24 | 0.10 Increased by +233.33% | 0.08 Increased by +25.00% |
| Feb 6, 24 | 0.08 Increased by +700.00% | 0.05 Increased by +60.00% |
| Oct 31, 23 | 0.08 Increased by +900.00% | 0.05 Increased by +60.00% |
| Aug 1, 23 | 0.07 Increased by +216.67% | 0.02 Increased by +250.00% |
| May 2, 23 | 0.03 Increased by +400.00% | -0.02 Increased by +250.00% |
| Feb 7, 23 | 0.01 Increased by +116.67% | -0.04 Increased by +125.00% |
| Nov 1, 22 | -0.01 Increased by +75.00% | -0.05 Increased by +80.00% |
| Fiscal ending date | RevenueChange YoY | IncomeChange YoY | ProfitChange YoY |
|---|---|---|---|
| Jun 30, 24 | 174.13 M Increased by +20.02% | -20.18 M Increased by +43.40% | Decreased by -11.59% Increased by +52.84% |
| Mar 31, 24 | 165.14 M Increased by +19.94% | -23.32 M Increased by +45.33% | Decreased by -14.12% Increased by +54.42% |
| Dec 31, 23 | 160.11 M Increased by +20.23% | -28.08 M Increased by +49.38% | Decreased by -17.54% Increased by +57.90% |
| Sep 30, 23 | 153.55 M Increased by +19.25% | -31.03 M Increased by +46.35% | Decreased by -20.21% Increased by +55.01% |
| Jun 30, 23 | 145.08 M Increased by +19.47% | -35.66 M Increased by +48.88% | Decreased by -24.58% Increased by +57.21% |
| Mar 31, 23 | 137.69 M Increased by +20.11% | -42.66 M Increased by +13.04% | Decreased by -30.99% Increased by +27.60% |
| Dec 31, 22 | 133.17 M Increased by +26.25% | -55.48 M Increased by +25.77% | Decreased by -41.66% Increased by +41.20% |
| Sep 30, 22 | 128.76 M Increased by +33.27% | -57.84 M Increased by +46.15% | Decreased by -44.92% Increased by +59.59% |