Information Technology [ 9/12 ] | Software [ 33/74 ]
NASDAQ | Common Stock
eGain Corporation develops, licenses, implements, and supports customer service infrastructure software solutions in North America, Europe, the Middle East, Africa, and the Asia Pacific.
It provides eGain Knowledge Hub, which helps businesses to centralize knowledge, policies, procedures, situational expertise, best-practices, while delivering guided, and personalized solutions to customers and agents; eGain AssistGPT, an integral part of the eGain Knowledge Hub and a no-code solution that helps automate knowledge creation, omnichannel delivery, and optimization; eGain Conversation Hub for digital-first, omnichannel interaction management within a modern, purpose-built desktop; and eGain Analytics Hub enables clients to measure, manage, and optimize omnichannel service operations and knowledge.
The company also offers subscription services that provides customers with access to its software on a cloud-based platform; and professional services, such as consulting and implementation, training, and managed services.
It serves customers in various industry sectors, including banking, financial services, government, health care provider, health insurance, manufacturing, P and C insurance, outsourcers, retail, tech industry, telecom, travel and hospitality, and utilities.
The company was incorporated in 1997 and is headquartered in Sunnyvale, California.
| Reported date | EPSChange YoY | EstimateSurprise |
|---|---|---|
| Feb 6, 25 | 0.04 Decreased by -63.64% | 0.02 Increased by +100.00% |
| Oct 31, 24 | 0.04 Decreased by -66.67% | 0.01 Increased by +700.00% |
| Sep 5, 24 | 0.08 Decreased by -27.27% | 0.03 Increased by +166.67% |
| May 9, 24 | 0.08 Increased by +166.67% | 0.07 Increased by +14.29% |
| Feb 8, 24 | 0.11 Increased by +120.00% | 0.08 Increased by +37.50% |
| Nov 2, 23 | 0.12 Increased by +100.00% | 0.07 Increased by +71.43% |
| Sep 14, 23 | 0.11 Increased by +266.67% | 0.06 Increased by +83.33% |
| May 11, 23 | 0.03 Decreased by -62.50% | 0.01 Increased by +200.00% |
| Fiscal ending date | RevenueChange YoY | IncomeChange YoY | ProfitChange YoY |
|---|---|---|---|
| Dec 31, 24 | 22.39 M Decreased by -5.99% | 671.00 K Decreased by -69.29% | Increased by +3.00% Decreased by -67.33% |
| Sep 30, 24 | 21.80 M Decreased by -9.83% | 1.63 M Decreased by -37.29% | Increased by +7.47% Decreased by -30.45% |
| Jun 30, 24 | 22.46 M Decreased by -8.82% | 1.51 M Decreased by -42.10% | Increased by +6.70% Decreased by -36.50% |
| Mar 31, 24 | 22.35 M Decreased by -2.88% | 1.49 M Increased by +501.34% | Increased by +6.68% Increased by +513.25% |
| Dec 31, 23 | 23.82 M Decreased by -6.97% | 2.19 M Increased by +2.20 K% | Increased by +9.17% Increased by +2.36 K% |
| Sep 30, 23 | 24.18 M Decreased by -2.37% | 2.60 M Increased by +16.32 K% | Increased by +10.74% Increased by +16.72 K% |
| Jun 30, 23 | 24.64 M Increased by +4.81% | 2.60 M Increased by +267.70% | Increased by +10.56% Increased by +260.00% |
| Mar 31, 23 | 23.01 M Decreased by -3.73% | -372.00 K Increased by +39.51% | Decreased by -1.62% Increased by +37.17% |